Connection
We prioritize connection by following the client’s lead and interests to create engagement, establish trust, and build self-esteem.

Compassion
We recognize the challenges our clients face and take action to help and support them.

Acceptance and inclusivity
We acknowledge and welcome clients as who they are and celebrate their differences.

Client-centric care
We offer client-centered services and focus on active listening to guide clients and their families to reach their personalized communication goals.

Presumption of competence
We recognize that all clients have the capacity to think, learn, and understand the world.

Respect for autonomy
We believe clients are allowed to make their own decisions around their physical and mental well-being, and self-advocate for their interests, desires, needs, and rights.